Hear What Our Clients Have to Say About Working with Heuer Insurance Agency!

"With Thanksgiving here already, I thought it a perfect time to let you know how much I appreciate all that you do for me, and recently, for my husband Terry also, as clients of Heuer Insurance. Through many life-changing events over the past thirteen-plus years, you have assisted me with expert advice and gracious personalized service.  Talking to you is always so pleasant - it feels like interacting with an old friend who knows my "history" and therefore knows how to best meet my insurance needs. Several times over the years, you have taken the time to carefully review my coverage and deductible amounts in great detail and with careful explanation to make sure that I understood how it all works, while ensuring that I received the best value for my money.  As house values and vehicle values increased, and decreased, with earthquakes and artwork, and marriage, and deaths in my family, which all caused changes in coverage needs, you have always been there for me with patience, compassion, and efficient service. I will never forget the time Terry and I had to re-title our vehicles for the trust we had established after our marriage.  The DMV had no clue how to do this.  You spent the better part of your morning (even though I called at the last minute) researching this for us and making sure the DMV knew how to process the paperwork for us. Then you provided the actual documents which we needed to take to the DMV that very day. A few weeks ago, you helped me to change our three separate policies from monthly automatic checking account deductions to annual payments.  Again, you were very patient and knowledgeable on the best way to accomplish this with Safeco.  You provided immediate and thorough follow-up to ensure that the change was completed accurately.  You explained exactly what I could expect in the next week or two from Safeco in terms of updated policy and billing statements. I told you then that I hope you never retire because you have spoiled me over these many years with such extraordinary customer service. So thank you for all that you do, with a smile in your voice!  Have a Blessed and Bountiful Thanksgiving!"

Barbara Joy
11/24/2010

"Just thought I would drop you a quick note regarding the PERSONAL SERVICE & ATTENTION I experienced with your insurance firm during the "start-up" of my Instant Lube last year. One thing that did not cause me any concern was the implementation of the various bonds & insurance coverages required  by the City, State & others. After I selected Heuer Insurance it was done with very little effort from me. CONGRATULATIONS!!!!! Larry you have a very smooth operation - please thank Debi & the staff also."

Richard L. "Rick" Fields
INSTANT LUBE LLC
06/15/2010

"A while back, I received another huge annual premium billing for my homeowners insurance. Exasperated, I called Larry Heuer and his team to see if they could find me the same coverage at a lower price from a highly-rated company. The result was a substantially reduced premium! The lesson is, if your insurance agent is willing to hustle and dig around, you can get the lowest possible premium for comparable coverage. I was so satisfied, I asked Larry to bid on one of my commercial properties, and he did it again!"

Bob Sader
Trustee, Sader Nevada Trust
06/23/2010

"I have been working with Heuer Insurance for the past 24 years. Although many places have tried to lure me away for "better prices or specials", I will not entertain the idea. Why? I have always felt like a member of the family and not just a policy waiting to be paid. It is said that you build relationships through quality service, listening to the client, fulfilling their needs and being proactive in your recommendations. I feel that Heuer Insurance has done that and more! My agent, Cheryl Ulma, and the rest of the staff are always responsive and professional. They are family!"

Lori McGarry
Reno, NV
06/23/2010

"The best thing about working with Heuer Insurance for our insurance services is the consistent, prompt service on all our requests. In previous years, the other companies we worked with had such a constant turn-over of agents that renewal quotes were pushed back to the last possible minute and my other requests were constantly shuffled to the newest employee or someone who had no knowledge of our business.( So you better not leave Debi, I love working with you!!)"

Cathy Revak
Triangle Builders of Nevada
DBA:Deckade
06/08/2010

"Since 1990, Heuer has handled all my home, auto and life insurance needs. As my life changed and my needs evolved, the Heuer team has always been there for me. Even when I moved out of the area, I stayed with Heuer because they never fail to meet my expectations."

Mark Thorsell
Sales Manager/Rotary Switch Division
Elma Electronic, Inc./USA
06/07/2010

"Cheryl Ulma and Heuer Insurance have been just remarkable in providing service above and beyond my expectations. In my forty years of working with insurance agents, she has been the one that has taken any obstacles and removed them. While other agents/companies have been highly responsive during the sales process, she has ensured that any claims are handled in a manner that reflects the quality of the Safeco policy. Highly recommend her and she has shown over and over again, that you do not know the value of what you have until you really need it."

Howard Morgan
06/25/2010

LaRee has been helping us with our insurance needs since 2004. At that time, I was a Trustee of a Family Trust that had their insurance with Heuer. I found LaRee to be very knowledgeable and easy to work with. From this favorable experience, we turned our own insurance needs over to her, cancelling it with our other insurer. She has been on top of things as they come up, and has been advising us on our needs ever since. We appreciate her expertise and thoroughness. She is terrific to work with.

Jim & Patti Jeffers
07/10/2010

"I was introduced to Cheryl Ulma and Heuer Insurance 7 years ago by a friend. We now use Heuer Insurance for all of our personal and business insurance needs. She has always been extremely helpful and knowledgeable. She is not only very professional but very personable always making a point to ask about my family. Cheryl is the reason I have recommended my family and my friends to Heuer Insurance. Cheryl has the best customer service in the business!"

Jamie Debates
Sparks, NV
06/29/2010

"Cheryl has always had our best interests in mind when helping us with both our home and car insurance. She is friendly, knowledgeable and always has time for us. Cheryl explains policies in detail until she is satisfied we understand them. We have been with her for over 10 years and some of our children continued with her as adults. We feel lucky to have her!"

Kristi Olson
Sparks, NV
06/28/2010

Let us know about your experience with Heuer Insurance Agency!